Refund Policy
Effective Date: May 29, 2024
This Refund Policy explains under what circumstances you may be eligible for a refund for your registration fee for a Khataguru Tax Experts webinar.
Money-Back Guarantee for ITR-1 Webinar
We understand that attending a webinar may not always meet everyone’s expectations. For our ITR-1 webinar specifically, we offer a 100% money-back guarantee.
Eligibility
To be eligible for a full refund under the money-back guarantee, you must meet the following criteria:
- You must register and pay for the ITR-1 webinar.
- You must attend the live webinar session.
- You must participate in the Q&A session offered during the webinar.
- Within 7 days of the webinar, you must contact us and provide a brief explanation of why you were not satisfied with the value you received.
Non-Refundable Fees
Please note that the following fees are non-refundable:
- Registration fees for webinars other than the ITR-1 webinar (separate refund policies may apply).
- Any processing fees associated with your payment.
How to Request a Refund
To request a refund under the money-back guarantee, please contact us within 7 days of the webinar at [email protected] Be sure to include your name, the name of the webinar you attended, and a brief explanation of why you were not satisfied.
Processing Time
We will process your refund request within 5 business days of receiving your email. The refund will be issued to the original payment method used for registration.
Changes to This Refund Policy
We may update our Refund Policy from time to time. We will notify you of any changes by posting the new Refund Policy on the Website.
Contact Us
If you have any questions about this Refund Policy, please contact us by email at pcsraghavchaturvedi@gmail.com or by mail at:
SR ASSOCIATES
YADAV VATI GAUSHALA NEAR RAMDWARA SCHOOL KAROLI Karauli
KAROULI 322241